fbpx

How to Deal with an Insurance Adjuster

If you’ve been in an accident or suffered a loss, chances are you’ll have to deal with an insurance adjuster. But what exactly does an insurance adjuster in Las Vegas do, and how can you protect your rights during the claims process? In personal injury cases, an insurance adjuster is often also known as a claims adjuster, claims specialist, claims representative, or claims handler. All of these titles describe the same person, the professional responsible for investigating and managing insurance claims, including those involving personal injuries.

At Howard Injury Law, we want you to be informed, prepared, and confident when facing insurance companies. We’ll help you understand the role of an insurance adjuster and why having a skilled attorney on your side can make all the difference.

How to Deal with an Insurance Adjuster
How to Deal with an Insurance Adjuster

Who Is the Insurance Adjuster?

An insurance adjuster in Las Vegas is a professional hired by insurance companies to investigate and evaluate claims after an accident or property loss. Their main job is to assess the extent of your damages, determine the value of your claim, and decide how much the insurance company should pay. Adjusters handle a wide range of cases, from car accidents and slip-and-falls to property damage and wrongful death.

You might hear them called claims adjusters, claims specialists, or claims representatives. No matter the title, their focus is the same: to resolve your insurance claim as quickly and cheaply as possible for the insurance company.

What Does an Insurance Adjuster in Las Vegas Do?

The responsibilities of an insurance adjuster in Las Vegas include:

  • Investigating your claim by reviewing police reports, medical records, and property damage
  • Interviewing you, witnesses, and sometimes medical providers
  • Assessing the value of your damages, including medical bills, lost wages, and pain and suffering
  • Determining the extent of your insurance coverage
  • Negotiating a settlement with you or your attorney
  • Sometimes, monitoring your social media or even hiring investigators to check the validity of your claim.


Some adjusters specialize in certain types of claims, such as auto accidents or property damage. Others may be independent adjusters who work on behalf of multiple insurance companies.

The Insurance Adjuster Is Not on Your Side

It’s important to remember that the insurance adjuster in Las Vegas works for the insurance company-not for you. Their primary goal is to protect the company’s bottom line. That means they are trained to minimize payouts and may use various tactics to reduce the value of your claim.

Howard Injury Law Awards | Award-Winning Personal Injury Lawyer Las Vegas
Howard Injury Law Awards | Award-Winning Personal Injury Lawyer Las Vegas

While many adjusters are professional and courteous, your interests and theirs are fundamentally different. You want maximum compensation for your losses; they want to settle for as little as possible.

Common Tactics Used by Insurance Adjusters in Las Vegas

Insurance adjusters in Las Vegas are skilled negotiators. Here are some common strategies they use:

  • Lowball Offers: The first offer is often much lower than your claim is worth, hoping you’ll accept out of desperation.
  • Delays: Adjusters may stall the process, hoping you’ll give up or miss important deadlines.
  • Paperwork Overload: They might send you excessive forms, making the process overwhelming.
  • Blaming You: Using Nevada’s comparative fault laws, they may try to assign you more blame to reduce your payout.
  • Policy Confusion: Adjusters may misinterpret policy language to deny or limit your claim.
  • Social Media Monitoring: They may look at your online activity to find reasons to challenge your claim.
  • Discouraging Legal Help: Adjusters may suggest you don’t need a lawyer, but this is often to their advantage.

The Settlement Process with an Insurance Adjuster in Las Vegas

The settlement process typically begins with an investigation. You or your Vegas attorney will submit a demand letter outlining your claim, the amount you’re seeking, and supporting documents like medical records and repair bills. The insurance adjuster may:

  • Reject your claim outright
  • Make a low counteroffer
  • Engage in back-and-forth negotiations


If you can’t reach a fair agreement, your case may go to court. Throughout this process, having an experienced attorney can help you avoid common pitfalls and maximize your settlement.

Bad Faith Insurance Practices in Las Vegas

Sometimes, an insurance adjuster in Las Vegas may act in bad faith-delaying payment, denying valid claims, or offering far less than your claim is worth. Nevada law requires insurance companies to act in “good faith and fair dealing.” If they fail to do so, you may have grounds for a bad faith lawsuit.

Examples of bad faith include:

  • Unreasonable delays in payment
  • Denying liability without a valid reason
  • Offering less than the claim is worth
  • Requiring excessive paperwork
  • Misleading you about your policy coverage


If you suspect bad faith, it’s crucial to document every interaction and consult with a Las Vegas insurance attorney right away.

Howard Injury Law Client Testimonials
Howard Injury Law Client Testimonials

Why You Need a Lawyer When Dealing with an Insurance Adjuster in Las Vegas

Negotiating with an insurance adjuster in Las Vegas can be challenging, especially when you’re recovering from an injury or loss. Here’s why hiring a personal injury lawyer is so important:

  • Level the Playing Field: Insurance adjusters are experts at negotiation. A lawyer can advocate for your best interests and ensure you aren’t taken advantage of.
  • Maximize Your Compensation: Attorneys know how to calculate the true value of your claim-including future medical costs, lost wages, and pain and suffering.
  • Handle the Paperwork: Your lawyer will manage all communication and documentation, so you can focus on healing.
  • Fight Bad Faith: If the insurance company acts unfairly, your attorney can pursue additional damages under Nevada law.
  • No Upfront Costs: Most personal injury lawyers work on a contingency fee basis, so you pay nothing unless you win your case.

What to Do If You’re Contacted by an Insurance Adjuster in Las Vegas

If an insurance adjuster in Las Vegas contacts you after an accident, follow these steps:

  1. Be Polite but Cautious: Answer basic questions, but don’t volunteer extra information.
  2. Don’t Admit Fault: Even a simple apology can be used against you.
  3. Don’t Sign Anything: Never sign documents or accept a settlement without legal advice.
  4. Refer Them to Your Lawyer: Let your attorney handle all further communication.

Key Takeaways

Key PointWhat It Means for You
Insurance adjusters work for the insurance company, not youTheir goal is to minimize payouts
Adjusters use various tactics to reduce your settlementBe prepared and don’t settle too quickly
Nevada law protects you from bad faith insurance practicesYou have legal rights if treated unfairly
A lawyer can help you maximize your compensationDon’t face the process alone

Contact Howard Injury Law for Help with an Insurance Adjuster in Las Vegas

Dealing with an insurance adjuster in Las Vegas can be stressful and confusing. At Howard Injury Law, we’re here to protect your rights and fight for the compensation you deserve. Whether you’re facing a denied claim, a lowball offer, or bad faith tactics, our experienced team will guide you every step of the way.

If you’ve been injured or suffered a loss, don’t go up against the insurance company alone. Contact Howard Injury Law today for a FREE consultation. Let us deal with the insurance adjuster in Las Vegas while you focus on your recovery.

Call (702) 331-5722 today! We proudly serve clients in Las Vegas and throughout Nevada, California, Arizona, and Colorado.

Free Consultation with Howard Injury Law:
📲 (702) 331-5722 M-F/9-5
🗣 Se Habla Español
🗣 Wǒmen shuō pǔtōnghuà hé yuèyǔ

For ongoing news updates and personal injury safety tips, follow us on Instagram, Facebook, TikTok, or X and stay informed. Searching for car wreck attorney Las Vegas, car injury lawyer, or top personal injury lawyer Las Vegas near me? Find us on Google Maps!

Get Your Free Case Evaluation